Nestled near the banks of the St. Joseph River, Orchard Hills Country Club in Buchanan, MI, has provided top tier hospitality and attentive customer service to their guests and members for over 100 years. In only their first year with CloseBy® Text Marketing, they have seen a ton of success with the program. For Country Clubs that offer a wide range of daily events and activities, CloseBy® is the perfect tool for staying in close contact with members. Orchard Hills uses their text club to keep members informed on upcoming events, dinner specials, pool closures, and so much more.
Since Orchard Hills started with CloseBy® Text Marketing in May of 2024, they’ve grown their list to 225 subscribers and counting! Manager Bill Loux has enjoyed his experience with CloseBy®, particularly with how easy the text program makes it to communicate with customers!
“It has been extremely easy to get everything set up and a blast getting people joined on. It has worked perfectly already for our last-minute announcements knowing our customers will see them within the first couple minutes of it getting sent out. I can’t wait to get more texts out about our golfing events, dining and pool information. This is just what we needed!” – Bill Loux
The text program not only keeps members up to date with happenings at the country club, but builds a stronger connection between the club and its members. To be a part of a country club is a luxury and club owners need to ensure they are putting their best foot forward in order to retain members and gain new ones. CloseBy® is a great tool to utilize for customer retention! Third party research suggests 58% of marketers see a significant impact on customer retention after adopting text marketing. The texts keep members engaged and excited.
CloseBy® not only streamlines communication between local businesses and their clientele, but creates a better customer experience overall. The consistent communication builds a bond and keeps customers excited about upcoming events.
Check out some of Orchard Hills Country Club’s latest messages!
- Wine and Wood painting today 5:00 – 8:00 pm. We have 4 extra spots available. Give us a call to reserve the spots. 269-695-5991
- Hello Members! Check with pro shop for frost delays in am. Great dinner tonight with full tree/river colors
- Join us for dinner tonight! Make your reservations at 269-695-5991 or hospitality@orchardhillscc.com
- Bring the kids out to the Clubhouse for FREE crafts today from 11:00 AM to 2:00 PM! Don’t miss out
- Just a friendly reminder, Valentine’s dinner at OHCC with live music. Reservations; Hospitalitya@orchardhillscc.com or 269-695-5991
