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Marketing Support and Retention Sales Specialists

Marketing Support and Retention Sales Specialists


Members of our Marketing Support team have responsibility for ensuring that customers who have purchased our advertising products have an excellent experience, so that they enthusiastically renew and expand their purchases. At American Marketing & Publishing, our objective is to take the headaches and heartburn out of what can be a frustrating and confusing media and marketing landscape.

In pursuit of that objective, our Marketing Specialists work closely with our clients on the fulfillment of their advertising orders, making regular outbound calls to advise and guide customers in the use and deployment of CloseBy® Text Marketing and Optima™ services. In providing this assistance, it is the mission of Marketing Support Specialists to re-sell businesses on the value of our offerings to assure strong rates of customer retention, and to upgrade and cross sell these customers additional products and services. Marketing Support Specialists are responsible for closing renewal sales and upgrade sales with existing customers and for making sales to new customers as well.

 
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