Accounting


Accounting

Each member of the Accounting Team at American Marketing & Publishing, LLC possesses a unique set of strong attention to detail skills blended with a service mindset to ensure customers have the best possible experience when dealing with anything pertaining to the finance-related aspects of their account.

The Accounting Department performs a wide variety of functions, including: paying the company’s bills, administering sales representative payroll, processing payments from customers, and managing reporting related to the company’s finances. We pride ourselves on performing all of these functions with impeccable accuracy on tight deadlines.

Do you enjoy working with numbers, have excellent organizational skills and look forward to interacting with customers? If so, then working in the Accounting Department at American Marketing & Publishing, LLC might be a great fit for you.

 

Operations, Design, QC and Administrative


Operations, Design, QC and Administrative

With nearly 50,000 established advertising customers and 350 employees working together in a rapidly evolving local media landscape, there are many opportunities at American Marketing & Publishing to drive continually more efficient processes, to build something new from scratch, or to create something eye-catching. As new opportunities open up at our DeKalb, IL headquarters location, we look to fill them with self-directed, independent, highly competent individuals.

If you have an eye for detail, a positive can-do attitude, and skills in design, operations, quality control, customer service or office administration, we would love to review your resume.

 

Customer Service


Customer Service

At American Marketing & Publishing, LLC, our goal is to provide our customers with excellent service. Our customers are busy, hard-working people with a million things that demand their attention. We need to do a great job for them, quickly and pleasantly.

Our Customer Service Representatives are readily available to answer any questions about an advertiser’s account, establish payment arrangements or provide additional support relative to any of our marketing and advertising services.

A positive attitude, an empathetic approach to problem solving and a strong desire to help others are paramount for this key role in our fast-paced organization.

If you want to make a real difference in the lives of our small business customers, and are eager to grow as a professional, we would love to review your resume!

 

Information Technology


Information Technology

These days, the media business is the technology business. At American Marketing & Publishing, we pride ourselves in being purveyors of practical local advertising technologies. This requires expertise in building or configuring digital or mobile products and services to fit our markets, andd to fit budgets and real world needs of our customers. Further, it requires that we intelligently support the advertising technologies that we sell, and that we evolve and upgrade those offers consistently so that we maintain our competitive advantages.

Developers and other members of the AMP IT Team work directly with executives and senior managers to configure and deploy digital advertising solutions in sensible and profitable ways. They enjoy the immediate and significant impact that their work has on the success of our clients and appreciate the naturally quick feedback loop that working in a dynamic sales organization affords for iterative development and feedback. If you have experience innovating in a LAMP and Microsoft Technologies environment, we would enthusiastically welcome the chance to talk with you about our company.

 

Marketing Support and Retention Sales Specialists


Marketing Support and Retention Sales Specialists

Members of our Marketing Support team have responsibility for ensuring that customers who have purchased our advertising products have an excellent experience, so that they enthusiastically renew and expand their purchases. At American Marketing & Publishing, our objective is to take the headaches and heartburn out of what can be a frustrating and confusing media and marketing landscape.

In pursuit of that objective, our Marketing Specialists work closely with our clients on the fulfillment of their advertising orders, making regular outbound calls to advise and guide customers in the use and deployment of CloseBy® Text Marketing and Optima™ services. In providing this assistance, it is the mission of Marketing Support Specialists to re-sell businesses on the value of our offerings to assure strong rates of customer retention, and to upgrade and cross sell these customers additional products and services. Marketing Support Specialists are responsible for closing renewal sales and upgrade sales with existing customers and for making sales to new customers as well.

 

Sales Support


Sales Support

We are very proud to offer our Field Sales Reps excellent support through our Sales Support Team, located in our DeKalb corporate office. Our Sales Support Specialists are the backbone of our sales force, providing materials and ongoing tools to assist sales reps and managers in the field.

A friendly Sales Support Specialist is always only a phone call away to help a rep or manager with a question, provide additional sales aids, or help connect them with the resource they need to be successful. It is not uncommon for sales support to proactively reach out to provide friendly, helpful assistance in any way needed to a rep or manager they work with.

Helping drive sales behind the scenes is the number one goal of sales support, and our sales force raves about this incredible support team that works so closely with them on a daily basis.

If you are energetic, positive, detail oriented, and love helping others succeed in a fast paced setting, we would love to review your resume!