Corporate Job Postings

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Front Desk Receptionist

Job Summary:


Job Summary: To work on Administrative tasks through established procedures to meet department and company wide goals while running the company Reception desk.

  

Responsibilities

Principle Duties and Responsibilities include but are not limited to: • Successfully run the reception desk by answering and directing phone calls from a multi-line phone system • Greet and assist interview candidates, guests, and deliveries • Vet contracts • Scan contracts and ad copy • Laminate various materials • Weekly upload of FedEx Google Doc • Backup to all Operation tasks • Any and all other duties as assigned

Qualifications:

Core Competencies: • Basic computer skills required, working knowledge of Microsoft Office Suite preferred • Must remain flexible and productive in a distracting environment. • Keep yourself and your work area organized and neat. Functional Demands: • Position requires sitting for a prolonged time.

PT Admin Assistant

Job Summary:


Job Summary: To work on administrative tasks through established procedures to meet department and company wide goals.

  

Responsibilities

Principle Duties and Responsibilities include but are not limited to: • Entry of customer contracts • File contracts and maintain our unique filing system • Scan customer contracts and ad copy • Perform Thursday tasks which include but are not limited to cleaning office whiteboards, QCing and mailing thank you cards. • Backup to reception duties for lunch coverage, which include answering the phone, greeting guests and signing for packages. • Any and all other duties as assigned.

Qualifications:

Educational Requirements: • High School diploma or equivalent and some office experience preferred. Core Competencies: • Basic computer skills required, working knowledge of Microsoft Office Suite preferred. • Must be able to multitask on a daily basis and work in an ever-changing work environment. • You must be able to keep yourself and your work area organized and neat. Functional Demands: • Ability to sit for extended periods of time performing computer work • This position requires an employee to intermittently be able to lift approximately 20-25 pounds.

Google Street View Assistant

Job Summary:


Job Summary: Assist the GSV Manger with administration of operational functions for the company including but not exclusive to all administrative work for Google Street View.

  

Responsibilities

Principle Duties and Responsibilities include but are not limited to: • Enter all appointments and necessary information into GoogleDocs and Google calendars • Prep all photographers information for travel, monitor travel to actual • Send texts/emails to customers reminding them of their photo shoot • Call customers to remind them of their photo shoot • Provide feedback to the GSV Manger regarding photos hoots that are not properly functioning • Accurately and timely complete reports on a weekly and monthly basis • Answer questions from Sales Reps, Customers, Customer Care on the status of their program • Mail out “jump drives” if a customer did not receive one • Manage schedules including re-schedules • Notify photographers of cancellations • Assist with backend work for the tours to “Go Live” • Assist with any other duties within the GSV Team • Provide continuous, constructive feedback to develop better processes and systems • Must be able to multi-task, communicate effectively and provide leadership • Any and all other duties as assigned Educational Requirements: • Four-year college degree preferred but not required.

Qualifications:

Other Core Competencies: • Ability to prioritize projects and strong problem solving skills • Experience working within Google Apps is a big plus • Being able to work and stay on task with limited interaction with your supervisor • Working knowledge of computers and Microsoft Office Suite required • Must be able to multi-task, maintain quality standards, adapt and think on your feet as priorities arise and change, keep yourself organized, pay very close attention to detail. Functional Demands: • Ability to sit for extended periods of time performing computer work

Digital Claiming Specialist

Job Summary:


Job Summary: To successfully perform the claiming processes for customers who have purchased online presence and image management assistance (OPTIMA) package(s) with maximum efficiency, reliability, accuracy, and provide excellent customer service.

  

Responsibilities

Principle Duties and Responsibilities include but are not limited to: • Efficiently and effectively claim customer listings on the selected sites purchased by a customer. (Google +, Bing, Yelp, etc.) • Communicate with OPTIMA customers during the claiming process, which will entail initiating and returning calls/emails, as necessary. • Communicate (via phone, online chat or email) with listing vendors, when appropriate, for claiming. • Perform functions using a working task list. • Maintain detailed logs of all activity and provide weekly summaries to management. • Proactively update OPTIMA customers on the status of their claiming process. • Provide continuous, constructive feedback to develop better processes and systems.

Qualifications:

Educational Requirements: • College degree preferred, but not required. Core Competencies: • Strong ability to work independently while keeping your manager informed.

OPTIMA Account Manager Support Specialist - Schaumburg, IL Office

Job Summary:


The OPTIMA Sales Support Specialist is the point person for OPTIMA customer service-related inquiries, both internally for Schaumburg team members, field sales representatives and externally for paying customers and prospective clients. This critical role will help drive an improvement in the success rate of renewal revenue and client retention within the Schaumburg OPTIMA Sales Division by immediately taking over responsibility for touchpoints of unassigned clients.

  

Responsibilities

ustomer and Internal Communication Responsibilities: • Complete all “unassigned” Touchpoint Calls with customers. • Support all outside Field Sales Reps who have questions about general claiming or the claiming of a specific customers. • Function as a liaison between Schaumburg Account Managers and the Claiming Department. • Communicate Claiming Department updates with Schaumburg Division Team– new trends, new policies, or changes at various claimed sites, etc. • Provide back-up support for all Account Managers when on PTO; answering all incoming phone calls, emails, and occasionally creating or executing cross sell /up sell closes in a timely manner. Administrative Responsibilities: • Assign accounts in OSM to Account Managers. • Assign prospects to new hires in the CRM (Excel spreadsheet). • Test OSM enhancements and then train the Schaumburg team on those enhancements. • Train new hires on OSM, Report Manager, Email, Time clock, PTO, etc. • Any and all other duties as assigned.

Qualifications:

Educational and Experience Requirements: • A Bachelor’s degree or equivalent required; leadership experience a plus Core Competencies: • Able to work independently with a high level of enthusiasm for being helpful to customers and internal peer group. • Strong problem-solving skills and solutions-oriented. • Willing and able to step out of your comfort zone and give honest feedback to manager. • Able to multi-task and work in an ever-changing environment. • Working knowledge of computers and Microsoft Office Suite required. • Personally organized and proactive. Keep yourself and your teammates working in an orderly and efficient manner, with a sense of purpose, mission, and urgency around maximizing sales, team-wide sales productivity, and providing great service and support to co-workers and to customers.